File name invalid error when importing PDF files
When I import files from cloud service like dropbox, I often get the error message "The item couldn't be saved because the file name "..." is invalid". The file can be import to other note apps and the name doesn't have any special characters. And the file names shown are usually with something like ".cloud" added weirdly in the end. Can you try to fix this problem? Thank you!
Sorry to hear about the issue. Please report a problem to our support team and include one of the problematic documents as well as the diagnostic data from GoodNotes > Menu > About. You can report a problem here: https://support.goodnotes.com/hc/en-us/requests/new
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Anonymous commented
I'm having the same issue.