Fix iCloud Sync
Fixing slow or never ending iCloud Upload. Just a few notes from me get synced to other devices. The most notes are never synced and just get tagged with the Upload arrow.
Hi everyone,
We’re happy to announce that we have finally found a fix for the issues with iCloud. Apple’s engineers confirmed that there was a bug with the GoodNotes folder in their own system.
After updating to version 4.11.11, which is available as an update on the App Store, you should be able to quickly sync all your changes and notebooks across all of your devices again.
We want to take the chance to say sorry again to everyone that was affected by the problems. Thank you so much for staying with us during these hard times!
In case you should experience any trouble with iCloud after updating to the latest version, please contact our support.
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Anonymous commented
It's getting worse. I've been forced to "nuke and pave" GoodNotes on my iPad 3x in the past week, and I'm worried that I've lost some important notes along the way. It will DOWNLOAD everything just fine, but the iPad refuses to upload anything.
PLEASE MAKE A RELIABLE SYNC SOLUTION YOUR #1 PRIORITY!
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Xavier commented
Not true, I have the same reply for the las one year. I will leave soon this application. In fact it looks like the main problem is from the iPad's version. The sync with iCloud is ok with the iPhone and the MacBook.
OneNote from Microsoft improved well and I think I will migrate to this one, and it is also compatible with all apple devices + PC.... -
Tim.Ardt commented
This is ridiculous - cloud sync seems to be a no brainer for a lot of other famous and frequently downloaded apps. However Goodnotes is not able to solve it? Or at least not in due time.
Guys -> hurry up! Or otherwise people will just stop using Goodnotes. And by the way -> suggesting to back up in different places is not the solution to the problem. THE PROBLEM is seamless collaboration between devices! That is what people need these days. Nothing more nothing less!
And please provide a due date as to when to fix this? The message from the Moderator is from Jan 2017 -> a quarter year later ... NOTHING?!? When is the planned release ... and please no evasive answers. It is just software and not rocket science.
Thx.
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Deb commented
This is the most useful writing app. But the broken iCloud sync is a major impediment. iPad Pro and Pencil are the ideal hardware for your app so please don't just shift to other platforms.
Be respectful of your huge apple customer base and fix the sync issue as a matter of urgency. Please.
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Chen commented
Come on
Fix the bug and release a new version asap!
I feel disappointed. -
vr commented
it's 1.1.11v and there's still a iCloud Sync problem! I bought this app for Mac and I thought I could work simultaneously with my Mac and iPad, but the sync in my iPad never ends. I work on my Mac and then tray to work on my iPad and, because the sync never ends, I cant open the PDF file in the iPad... So, if you don't fix this problem, this App doesn't work for anything!!
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Leonardo Bighi commented
It's been months, and GoodNotes is still having iCloud problems.
I bought the app three days, and my notebooks are only being uploaded after I restart the device. Then the app syncs ONCE and I have to restart again.
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Nev commented
I'll leave off getting this now I see the iCloud syncing doesn't work
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Phil commented
Oh no ! I m buying today Osx and iOs and not sync very disapointed. Put the possibility to store in folder dropbox at least.
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Roger Murray commented
Even with the new update with version 4.11.8 the sync problem always exist!
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Anonymous commented
I bought apps (Mac, iOS version).
Mac -> iPad O
iPad -> Mac Xipad do not sync.....
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Rita Vazquez commented
I understand that you are working on a fix. Can you share with us the estimated date of the upgrade?
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Lee Woodford commented
Please fix as this is absolutely essential
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Davy commented
Please can you give us an update on this, its such a big issue and we are half way through March
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Pouya Pouladian commented
When do you think you'd have it fixed?
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[Deleted User] commented
Hi, they started fixing this => see the 'started' section in the list!
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Anonymous commented
A great note taking app essentially ruined by the shockingly bad iCloud syncing. I've spent hours trying to get all my files into iCloud using the mac and iPad apps and still there are massive amounts of documents which will not go into the cloud. Auto backup does not properly sync all files to my OneDrive either. In addition, it seems that in order for anything to update, the iPad needs to be sitting unlocked in the folder applicable for endless amounts of time while files upload, which is simply not realistic when working on the go, especially if multiple new files are created at the same time. It's been about 4 months of this issue now, I implore the developers to release some kind of patch, even just to improve the issue in the short term for both the mac and iPad app, if it is not possible to release a fully fixed version. All my other apps are completely floorless in their syncing and it's extremely disappointing that GoodNotes, which is stellar in other areas, has this almost dealbreaking problem.
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HY commented
i had this issue with my iPad - but used the workaround to fix it. however, now i have the issue with my mac -- and there is no workaround article for the mac system for when the up arrow never going away. can someone please let me know how to workaround this issue for the mac?
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nick kohler commented
please add sync over webdav and dropbox
icloud is so far a no go
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Wreg commented
This is HUGE and extremly bad problem!! I almost give up to use Goodnote.
Very disappointing as a big fan of this App