Fix iCloud Sync
Fixing slow or never ending iCloud Upload. Just a few notes from me get synced to other devices. The most notes are never synced and just get tagged with the Upload arrow.
Das_Pflanze
shared this idea
Hi everyone,
We’re happy to announce that we have finally found a fix for the issues with iCloud. Apple’s engineers confirmed that there was a bug with the GoodNotes folder in their own system.
After updating to version 4.11.11, which is available as an update on the App Store, you should be able to quickly sync all your changes and notebooks across all of your devices again.
We want to take the chance to say sorry again to everyone that was affected by the problems. Thank you so much for staying with us during these hard times!
In case you should experience any trouble with iCloud after updating to the latest version, please contact our support.
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Pouya Pouladian
commented
The syncing feature is extremely inconsistent. I constantly need to turn iCloud syncing off and on for it to sync.
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Paul van Haver
commented
yep as all the other content issues with syncing my iPad pro to my other devices. Very annoying. will keep taking backup and remove iCloud and then restore again. rather annoying.
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Anonymous
commented
if it is helpful - only iPad pro is not working - Mac iPad and Fon are just fine
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Michelle H
commented
I'm extremely frustrated with this. I've tried all the workarounds, and I still get notebooks that never sync properly. There should be a way to force a sync and see a status, but there's not. I never had an issue until the last month or so with this but I'll be checking out other apps now since this is now a problem. I have a notebook of PDF papers for my class that I've highlighted, and I can't get it on my Mac. This is the only app that I use iCloud with that has this problem.
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Ryan
commented
I have lost load of work over this, its doing my head in, today i spent £9.99 on notability as i rely so much on digital notepads, i have give up on this fix. Notability is not as good i must admit, but the syncing is flawless. I really hope they sort this soon.
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Stephen l
commented
What I don't understand is why Apps like Bear, Notability, and many others don't have problems with iCloud syncing as much as GoodNotes. I use Notability all day everyday and never experience syncing problems. I am constantly switching between two iPads and a Mac.
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Bruno Navarro
commented
By that you mean that we are going to buy that new version, right?
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JL
commented
Any updates as to the status of the fix? e.g. finished dev waiting on qa that sort of thing.
When can we expect the fix to be available? -
José Ferreres
commented
Please make a quick effort in this aspect. It's important!!
Thanks for your "almost" perfect application
. Jose -
Davy commented
I am also finding HUGE issues with the syncing. Trying to re-sync the file and now I have multiple duplicates, diving me nuts!
I really need to know when this is likely to be fixed - it just cost me several hours of work. Without the syncing this is really immensely frustrating. Please can someone respond.
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Fred B.
commented
Love GoodNotes. It's a brilliant app. iCloud syncing is breaking for me almost every time I use it. Could we have an ETA on the fix? If it's a few weeks, I'll persevere but if it's Q4 2017 I will have to, very sadly, bail.
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Luc
commented
Hi, I'm very disappointed about this iCloud-Sync-Problem .. do you have any ETA for a solution? I have >1000 documents in my notebook and really love GoodNotes both on iOS and macOS.
I'm asking if it's worth waiting or better start to migrate to an app that syncs.
By the way I'm not convinced that the problem comes from iCloud, because other apps like MindNode or Notability manage to sync over iCloud .. and GoodNotes worked to some time ago ..
Also the problem is reproducible for me, after I do your switch-iCloud-off-and-on-cure .. -
Xtraseller
commented
This is getting ridiculous - probably the best note taking app crippled by poor coding for iCloud
Do we get refunds?
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Agnes Mitchkoski
commented
I would also appreciate an ETA. This inability to see my notes on my phone is a real deal breaker.
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John
commented
I also have these syncing issues. Now my iPad and iPhone are completely out of sync and I don't know how to sync them correctly. Ideally I would like to reset everything and import a backup on both devices, but this just creates a lot of duplicates. The syncing is the only issue with this otherwise fantastic app, but it's been several months like this, and I don't know how much longer I can hold.
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Anonymous
commented
Please fix this ASAP. Love the app, but the lack of consistent synchronization is horrible
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Andy
commented
I've been hearing about this new version for months. What's the ETA? I'm also a little surprised to hear your support characterize this as an "icloud" issue. While iCloud's syncing infrastructure was dicey for a while, the issues were largely cleared up with cloudkit, and I have a litany of other apps that sync through icloud with zero issues.
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DBD
commented
just bought Mac version so I could work on files created on iPad but only one random file of multiple files on the iPad syncs with the Mac version ... Not Good. Any solutions to force a sync that will actually work (otherwise, the MAC version purchase was a total waste)
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Thomas
commented
I am so unhappy with the way GoodNotes NOT manages the files. Hidden in iCloud. Sync does not work reliably. Backup to Dropbox or google takes ages and failed more often than not. I'll. Try notability now
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anonymous
commented
I'm a fan of the app for it's ease and quality of note taking. I think this feature would be needed to take this app to the next level of integration. Appreciate it's not straightforwards it's important. Update s on when this might be possible would be appreciated