GoodNotes 5 for MacOS does not automatically update like in iOS/iPadOS
Dear Sir/Madam,
The GoodNotes 5 for Mac app does not automatically update even though I do have the automatic update setting for MacOS apps turned on. Instead I need to manually request an update for my Mac app in order to keep it up-to-date with the iOS and iPadOS apps; those do automatically update.
Please note that when different versions of Goodnotes are running on the different platforms, namely the Mac and the iPad or iPhone, the documents in GoodNotes cannot properly synchronise. This is how I discovered that I need to manually update my Mac app since it doesn't do it automatically. Are you aware of this bug?
Best regards
Georgios Skantzaris
Anonymous
shared this idea
Thanks for sharing this observation with us. We’re using a so called “phased release” for our new updates which rolls out new updates to an increasing number of users with automatic updates enabled over 7 days. Users are randomly selected, so it is likely that you have been selected for the iOS update but not for the Mac update. If it is really a bug, then it is a problem of the App Store that we wouldn’t be able to influence from our side.
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Marcin Milewicz
commented
Is this so called "phase" last 1.5 year?