frustration regarding the synchronization between devices on your platform. As an iOS user, the current experience is incredibly disappointing. I recently purchased GoodNotes on my iPad, only to find that I cannot use it on my iPhone without making an additional purchase. Furthermore, accessing it on the web seems to require a separate payment.

This situation has left me bewildered and questioning the company's policies. The impression I get is that users are required to make repeated purchases for the same application across different devices, which is not only inconvenient but also seems financially burdensome. I urge you to address this matter promptly.

If budget constraints are a concern, I suggest reevaluating allocations and prioritizing essential functionalities over extravagant features. The current user experience suggests a lack of consideration for your customers, and it is disheartening to see the apparent focus on company interests rather than customer satisfaction.

One significant issue I've encountered is the inability to choose a login option freely. Each time I change my iCloud account, I lose access to my GoodNotes, which is a major inconvenience. I strongly recommend separating the user account from iCloud, allowing users the freedom to log in from any device without such complications.

I believe that addressing these issues would not only enhance customer satisfaction but also contribute to the overall success and longevity of your company. I appreciate your attention to these concerns and hope to see positive changes as soon as possible!