137 results found
-
Text box bug
When I change one element of text box formatting and then change another, the first change is undone.
For example, I change the font from the default to something else. Then I increase the size. The font reverts to the default. If I reapply my font, the size reverts to the default. I have to set the font, unselect the text box (click out of it), go back to the text box, set my size. This has only started happening recently (the last month or so maybe).3 votesHi, thanks for the feedback.
We don’t handle customer support issues in this forum, and it looks like your situation may need a more detailed review.
Please contact our customer support team.
We’ll be happy to take a closer look and assist you directly.
-
Bug reports
Provide somewhere obvious to report bugs. I've searched for 10 minutes and cannot find how to report a problem.
2 votesHi, thanks for the feedback.
We don’t handle customer support issues in this forum, and it looks like your situation may need a more detailed review.
Please contact our customer support team.
We’ll be happy to take a closer look and assist you directly.
-
Page Error: I can write on the page but, it shows an error
Page Error: I can write on the page but, it shows an error
1 voteHi, thanks for the feedback.
We don’t handle customer support issues in this forum, and it looks like your situation may need a more detailed review.
Please contact our customer support team.
We’ll be happy to take a closer look and assist you directly.
--
Goodnotes Team
-
Color Palette Bug
When the app is closed out, the color palette rests on its own. I’d like to keep my palette if possible, even after closing out the app. This can maybe be fixed with the ability to save multiple palettes.
8 votesHi, thanks for the feedback.
We don’t handle customer support issues in this forum, and it looks like your situation may need a more detailed review.
Please contact our customer support team.
We’ll be happy to take a closer look and assist you directly.
-
Error text
I am contacting you due to an error in the application. since several updates when you write a text and resize it, the text box is crooked and the text is not in a straight line. if you want to enlarge the text by enlarging the font size, it happens that it stays outside the text box and does not scroll correctly
3 votesHi, thanks for the feedback.
We don’t handle customer support issues in this forum, and it looks like your situation may need a more detailed review.
Please contact our customer support team.
We’ll be happy to take a closer look and assist you directly.
-
page navigator
page navigator sidebar
10 votesHi, thanks for the feedback.
We don’t handle customer support issues in this forum, and it looks like your situation may need a more detailed review.
Please contact our customer support team.
We’ll be happy to take a closer look and assist you directly.
-
iPad mini 6 doesn't have stylus settings
Bug: the new iPad mini 6 doesn't have the settings for stylus and palm rejection. I'm guessing that it isn't on the list of supported devices yet. Extremely inconvenient because a finger touch draws and there is no way to turn this off.
8 votesHi, thanks for the feedback.
We don’t handle customer support issues in this forum, and it looks like your situation may need a more detailed review.
Please contact our customer support team.
We’ll be happy to take a closer look and assist you directly.
-
BUG : Arrow Keys not function to change the page
The arrow keys work perfectly to change the page before iOS 15.
after update to iOS15, it not working anymore
please fixed this ASAP3 votesHi, thanks for the feedback.
We don’t handle customer support issues in this forum, and it looks like your situation may need a more detailed review.
Please contact our customer support team.
We’ll be happy to take a closer look and assist you directly.
-
Bugfix: when duplicating a document, pages end up in the order they were created instead of the order in the document
Please fix the following bug: when duplicating a document, the pages in the new document are not in the order of the pages of the original, but rather in the order they were created in the original. I.e. if you inserted a page somewhere in the middle, this page will end up last in the copy. This means that before a copy becomes useful, one has bring the pages back into order.
2 votesHi, thanks for the feedback.
We don’t handle customer support issues in this forum, and it looks like your situation may need a more detailed review.
Please contact our customer support team.
We’ll be happy to take a closer look and assist you directly.
-
Please be transparent about your payment model
I already bought the app for 179000VND. But now I can’t use the app. And I need to pay 179000VND to continue edit my note. What is that? Why didn’t you mention it in the first place??????? I’m trying to be polite
1 voteHi, thanks for the feedback.
We don’t handle customer support issues in this forum, and it looks like your situation may need a more detailed review.
Please contact our customer support team.
We’ll be happy to take a closer look and assist you directly.
--
Goodnotes Team
-
Request failed with http status code 503
Request failed with http status cose 503
How can I deal with it1 voteHi, thanks for the feedback.
We don’t handle customer support issues in this forum, and it looks like your situation may need a more detailed review.
Please contact our customer support team.
We’ll be happy to take a closer look and assist you directly.
-
Text sizing PROBLEM with rotation
There's a problem with goodnotes text selection
I select the text and enlarge it and
it just automatically makes it rotate by a small degree,
which is VERY ANNOYINGI can't make the text bigger without it rotating by 10 degrees or something
Like i CAN, but it's very difficult.This is a bug this has to be solved;;;;;
3 votesHi, thanks for the feedback.
We don’t handle customer support issues in this forum, and it looks like your situation may need a more detailed review.
Please contact our customer support team.
We’ll be happy to take a closer look and assist you directly.
-
Text bug - Slanted Text after Resizing
There’s a bug where when you resize text with the lasso tool and it snaps to a diagonal angle at all when resizing it will then not snap back to being straight again. It always has a slight slant and this drives me crazy! Also, if we could freely resize without it snapping that would be great!
1 voteHi, thanks for the feedback.
We don’t handle customer support issues in this forum, and it looks like your situation may need a more detailed review.
Please contact our customer support team.
We’ll be happy to take a closer look and assist you directly.
-
Fixing the bug, that Pdf-docs imported from Chrome are not in the original size, but are too small
In comparison to Safari there is always this bug, that when i import a pdf-document from the chrome browser, it often won’t be the usual size, but it is too small. Can be seen in the picture.
2 votesHi, thanks for the feedback.
We don’t handle customer support issues in this forum, and it looks like your situation may need a more detailed review.
Please contact our customer support team.
We’ll be happy to take a closer look and assist you directly.
-
Found a bug.
When export the note as PDF highlighter ink come up the text.
If you highlight with multiple strokes, and when you export as PDF highlights will cover text in PDF.1 voteHi, thanks for the feedback.
We don’t handle customer support issues in this forum, and it looks like your situation may need a more detailed review.
Please contact our customer support team.
We’ll be happy to take a closer look and assist you directly.
-
[bug]about row spacing
Two multi line text boxes with different blank lines and same row spacing cannot be aligned.
what’s more, could you add the function to set the exact number on row spacing adjusting? it’s too cumbersome to tap the “+” again and again
4 votesHi, thanks for the feedback.
We don’t handle customer support issues in this forum, and it looks like your situation may need a more detailed review.
Please contact our customer support team.
We’ll be happy to take a closer look and assist you directly.
-
BUG : Search result is incorrect
search result is incorrect
I have type "afe" in the search box, it return me many result such as "after", "affair", "african"
pls fix it immediately, this should not be occurred.2 votesHi, thanks for the feedback.
We don’t handle customer support issues in this forum, and it looks like your situation may need a more detailed review.
Please contact our customer support team.
We’ll be happy to take a closer look and assist you directly.
-
Zoom box
Zoom box bug:
When using the zoom box, sections of it incrementally become unusable over time by a creeping white screen, usually after only 1 or 2 minutes of writing
Why?? When will this be fixed?
2 votesHi, thanks for the feedback.
We don’t handle customer support issues in this forum, and it looks like your situation may need a more detailed review.
Please contact our customer support team.
We’ll be happy to take a closer look and assist you directly.
-
FIX MAGIC KEYBOARD DEFECTS
On iPad Pro connected to Apple Magic Keyboard, text editing is extremely buggy. It becomes uneditable, unmovable, and sometimes even text defaults aren’t applied.
2 votesHi, thanks for the feedback.
We don’t handle customer support issues in this forum, and it looks like your situation may need a more detailed review.
Please contact our customer support team.
We’ll be happy to take a closer look and assist you directly.
-
a box will appear when I use the zoom window
An annoying blue box will appear when I use the zoom window. How can I fix it?
2 votesHi, thanks for the feedback.
We don’t handle customer support issues in this forum, and it looks like your situation may need a more detailed review.
Please contact our customer support team.
We’ll be happy to take a closer look and assist you directly.
- Don't see your idea?