Bug report for slow app and flash cards
I'm using Goodnotes 6 on MacOS and do my handwritten input with an external graphic tablet.
When using the app for an extended period of time, the written input appears with a major delay. This is fixed by restarting my Laptop or force quitting the app (might be a cache problem?).
Another issue is that keyboard shortcuts don't immediately work when opening a new document or adding a new flash card. This is fixed after using the "change size" option of the lasso tool once on the new document/flash card. (Maybe a flag is false by default?)
Both of these issues slow down working immensely.
Both Bugs have existed for multiple past versions.
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Hi, thanks for the feedback.
We don’t handle customer support issues in this forum, and it looks like your situation may need a more detailed review.
Please contact our customer support team.
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Goodnotes Team