Settings and activity
3 results found
-
8 votes0 comments · Customer Suggestions for Goodnotes (Apple) » Sync / Collaboration / Sharing / Backup · Admin →
Giulia Zavattaro supported this idea ·
-
13 votes1 comment · Customer Suggestions for Goodnotes (Apple) » Sync / Collaboration / Sharing / Backup · Admin →
An error occurred while saving the comment -
16 votes1 comment · Customer Suggestions for Goodnotes (Apple) » Sync / Collaboration / Sharing / Backup · Admin →
I am writing because I am experiencing the exact same issue as other users regarding cross-platform synchronization.
I recently subscribed to the Goodnotes Essential plan because the pricing details clearly stated that, by paying for this plan, I would be able to sync all my different devices. However, the sync between my iPad and Windows is not working.
On my iPad, my subscription is explicitly listed as "All Platforms (Yearly)," which led me to believe that cross-platform syncing via Goodnotes Cloud was included. I find it very confusing that a plan labeled "All Platforms" does not support the primary feature needed to use those platforms together.