Sync between iOS and Windows/Android
I am a user who subscribed to the Goodnotes Essential plan a few days ago. I was looking into why my Goodnotes library won't sync between Windows and iOS, and I found the following text:
'If you purchased this plan before September 23, 2025, you are eligible for Goodnotes Cloud. If you purchased this plan after September 23, 2025, you will need to upgrade to the Goodnotes Pro plan to use Goodnotes Cloud.'
When will cross-platform sync be supported for the Essential plan? I subscribed to this plan because the pricing clearly indicated that the Essential plan also supports cross-platform sync, so I am confused that the sync is not working.
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Kimberly Proctor
commented
I had the same headache bouncing between my iPad and my Windows laptop, so I get why this sync gap feels like hitting a brick wall. The one thing that helped me a bit was keeping my notebooks in smaller chunks so exporting and reimporting wasn't such a slog. Not ideal, but it kept me sane while waiting for proper cross-platform sync. If they nail real cloud sync, it would smooth things out big time.
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Giulia Zavattaro commented
I am writing because I am experiencing the exact same issue as other users regarding cross-platform synchronization.
I recently subscribed to the Goodnotes Essential plan because the pricing details clearly stated that, by paying for this plan, I would be able to sync all my different devices. However, the sync between my iPad and Windows is not working.
On my iPad, my subscription is explicitly listed as "All Platforms (Yearly)," which led me to believe that cross-platform syncing via Goodnotes Cloud was included. I find it very confusing that a plan labeled "All Platforms" does not support the primary feature needed to use those platforms together.