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Customer Suggestions for Goodnotes (Apple)

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Customer Suggestions for Goodnotes (Apple)

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How can we improve Goodnotes for Apple?

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76 results found

  1. When open two windows together, the PDF always go blank

    Fix this bug pls

    1 vote
    0 comments  ·  Admin →

  2. Zoom window

    Enable old page press zoom menu

    1 vote
    0 comments  ·  Admin →

  3. Fix back bracket [] for shape tool

    Before the update for the shape tool, it was easy to draw brackets, now it take 2-3 try each time to try to draw them...

    1 vote
    0 comments  ·  Admin →

  4. Bug fixes for the cursor with Apple MagicKeyboard

    Always when using Goodnotes 5 on my Ipad with my Apple Magic Keyboard and its new „cursor“ feature, the app lags and i can‘t seem to move my cursor around and it works perfectly on all other apps.

    1 vote
    0 comments  ·  Admin →
    Declined  ·  AdminGoodnotes (Moderator, GoodNotes) responded

    Sorry to hear about that. Could you please record a video so that we can see the issue and send it to support@goodnotes.com directly? Please also include the diagnostic data that you can export under GoodNotes > Menu > About.

    We try to keep this forum for ideas and feature requests only and not for bug reports.

  5. With the new update that was added there is increased lag while taking notes.

    It would be helpful if this is fixed ASAP as this takes away form the note taking experience.

    1 vote
    0 comments  ·  Admin →
    Declined  ·  AdminGoodnotes (Moderator, GoodNotes) responded

    Sorry to hear about that. It would be great if you could record a video so that we can see the lag and send it to support@goodnotes.com for investigation. Also, please include your diagnostic data from GoodNotes > Menu > About. Before you do so, ensure that you’re already using the latest version of GoodNotes.

  6. Please fix severe performance issues

    with the most recent update, GoodNotes has become completely unusable. It starts up and shows some not about reorganizing the data to improve performance for over a minute. After that, it is still unusably slow. Changing to a folder takes up to 20 seconds. Opening the overview of of a large file about the same time. Productive work has become almost impossible.

    Importing a new 900k File takes over a minute.

    Also, replication with the cloud has become even more unreliable. Replicating a 900k file takes several minutes with now way for the user to actually influence or prioritize replications.…

    1 vote
    0 comments  ·  Admin →

  7. Merge with notability.

    They have many features yall lack and vice versa. Together y’all would be unstoppable.

    1 vote
    0 comments  ·  Admin →
    Declined  ·  AdminGoodnotes (Moderator, GoodNotes) responded

    Thanks for the suggestion. We don’t plan to merge with any other apps at the moment but we’d be interested in what you’re missing in GoodNotes. It would be great if you could look through the forum and add your votes to the features that have already been suggested. If you don’t find a specific feature you’re missing, please add it yourself as it will give others the option to vote and comment on your submission.

  8. Autocorrect slightly tilted horizontal lines

    currently when i draw a straight line across the screen it remains slightly tilted. Could you make an option that enables autocorrection for small angles so that lines can be 0, 10, 20, 30.... degrees ?

    1 vote
    1 comment  ·  Admin →

  9. scroll

    It seems that GoodNotes has recently changed something with scroll on the iPad version. Now, whenever I swipe up/down quickly, it moves so quickly that I end up not knowing which page I'm on. Please change it back to the old scrolling speed.

    1 vote
    0 comments  ·  Admin →
    Declined  ·  AdminGoodnotes (Moderator, GoodNotes) responded

    Thanks for the report. It is not an intended change but a bug in the latest version that we’re already investigating. We’ll release an update asap that should fix it

  10. No delay while using sidecar with Mac and iPad

    This is all about sidecar. If you don't know what that is, here's a link that explains what it is: https://support.apple.com/en-us/HT210380.

    I use my iPad as the second display of my mac so I can be on zoom on my laptop and take notes on my iPad by typing on my laptop - this is easier than typing on my iPad. This really makes it convenient for me as a student. However, one thing I noticed is that there is a HUGE delay between my action and reaction. Basically, when I scroll on my mouse, it takes 1-2 secs…

    2 votes
    7 comments  ·  Admin →

  11. Shortcut Bug

    When I open the app over the shortcuts app to directly open a document, the app works fine. But when I want to close the document with the X button, the app crashes every time. iPad with iPadOS 14.0.1.

    1 vote
    0 comments  ·  Admin →

  12. Lag input and frequent jumps

    Although there is a standing issue where the eraser will be lag, it was not particularly bothering me so I was fine. This was till the latest update where I had issues with writing as well. My input would not register and appeared as a shape (line) a few seconds later. Additionally, goodnotes would also abruptly jump me to many pages above or below which took me time to scroll back to my original position. Super disruptive.

    I really like goodnotes and I prefer it over notability when it comes to taking my university lecture notes. So would appreciate if…

    1 vote
    0 comments  ·  Admin →
    Declined  ·  AdminGoodnotes (Moderator, GoodNotes) responded

    Sorry to hear about the issue. Could you please record a video where we can see the lag and the scrolling problem and send it to support@goodnotes.com? We will have a look.

    P.S.: If something is not working as expected please contact our support team directly. We use this forum to organize feature requests and ideas our users have.

  13. Use System-wide color picker in iOS 14

    iOS 14 introduced a new system-wide color picker (similar to macOS) that allows you to save colors to use across apps and includes an eye dropper tool. This standard color picker should replace the custom one currently used in GoodNotes.

    For more information, here is the Apple Dev documentation: https://developer.apple.com/documentation/uikit/uicolorpickerviewcontroller

    1 vote
    0 comments  ·  Admin →
    Declined  ·  AdminGoodnotes (Moderator, GoodNotes) responded

    Thanks for sharing your feedback. We have already looked into the native color picker of iOS 14 but have decided not to use it because it limits our flexibility in terms of new features we may want to add to the GoodNotes color picker. We will add a +1 vote for you on adding an eyedropper.

  14. Can Goodnote 5 be supported by older version of mac os such as 10.13?

    I cannot upgrade my work mac due to a program I have to use for my work. But I still would like to use GoodNotes on my work computer so that I can just sync my notes on the iPad and my work mac, but it appears GoodNote5 does not support mac os 10.13. Can I get GoodNotes 4 anywhere or can you somehow make it possible for GoodNotes 5 to support the older version of mac OS?

    1 vote
    0 comments  ·  Admin →
    Declined  ·  AdminGoodnotes (Moderator, GoodNotes) responded

    We’re sorry to inform you that GoodNotes for Mac is built using a technology that requires macOS 10.15 or higher. There is no way to make it available for older operating systems, unless Apple supports it too.

  15. Please add Adonit Pixel to Goodnotes 5

    I just bought an Adonit Pixel Stylus and Goodnotes 5. Unfortunately the Stylus only works for Goodnotes 4. It'll be great do get a free redownload of Goodnotes 4, so I could use the Stylus.

    1 vote
    0 comments  ·  Admin →
    Declined  ·  AdminGoodnotes (Moderator, GoodNotes) responded

    We’re sorry to hear about that. Unfortunately, GoodNotes 4 has been removed from sale completely. Please try requesting a refund for GoodNotes 5 from Apple directly.

  16. split the screen at any scale

    3:7 and 1:1 are not applicable at any time

    1 vote
    0 comments  ·  Admin →
    Declined  ·  AdminGoodnotes (Moderator, GoodNotes) responded

    Thanks for your suggestion. We won’t likely do this anytime soon as we’re using iPadOS’ built-in splitscreen capabilities. Unless Apple changes what’s possible, we can’t really influence it.

  17. Report of a bug

    There is a line at the edge of the dark coloured page this appears only when zoomed in.

    1 vote
    0 comments  ·  Admin →

  18. I cannot use the app normally

    1 vote
    0 comments  ·  Admin →

  19. Battery drain

    To address the battery drain issue maybe you could implement a feature in which the software transforms strokes into vectors just every 10 seconds or so instead of doing it instantly. Or maybe an option in which one can deactivate vectoring on pdf files, where in my opinion it is not really necessary. This problem is huge! 15-20 % drain in 1 hour of use is unacceptable. Despite preferring GoodNotes, this is the reason I really am considering Switching to Notability.

    1 vote
    1 comment  ·  Admin →

  20. Use Google Drive to sync notes with GoodNotes Mac

    Currently, the newly released GoodNotes Mac app is great but it only allows me to sync notes via iCloud sync. I’m a student so I tend to use Google Drive to sync most of my notes as most college students receive unlimited storage in Google Drive as opposed to iCloud. Is it possible to sync the Mac app to the notes that’s already synced to my Google drive?

    1 vote
    0 comments  ·  Admin →
    Declined  ·  AdminGoodnotes (Moderator, GoodNotes) responded

    Thanks for sharing your feedback. We’re sorry to inform you that we don’t have any plans at the moment to support any third-party cloud solutions for syncing.

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