Discount help plz
Hello, I am a consumer using GoodNotes in Korea. I recently tried GoodNotes 6 and thought it was good, so I tried to buy it. I previously purchased GoodNotes 5. So I tried to get a discount, but I accidentally pressed the subscription button instead of purchase. As soon as I realized that I had pressed the wrong button, I waited until iOS was charged and immediately received a refund. I went back into the app to purchase a lifetime plan, but the discount plan did not appear. In this case, won't you give me a discount again? I got my money back, and I have a purchase history for GoodNotes 5.
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Hi, thanks for the feedback.
We don’t handle customer support issues in this forum, and it looks like your situation may need a more detailed review.
Please contact our customer support team.
We’ll be happy to take a closer look and assist you directly.
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Goodnotes Team