font
I found an issue where custom fonts installed on iOS (e.g., via the Bakey font app) do not appear in the font list when Goodnotes 6 uses the new Whiteboard-enabled UI.
Here are the details:
✔ Old UI (no Whiteboard option)
“New note” menu does not show the Whiteboard button
Font toolbar is in the top ribbon
Custom fonts appear normally
✔ New UI (with Whiteboard — released around Sep 25, 2025)
“New note” menu includes a Whiteboard button
Font toolbar becomes a floating popup near the text box
Custom fonts do NOT appear in the font picker
Happens across iPad and iPhone, regardless of device or OS version
→ This looks like an A/B rollout, and the new UI may not be loading user-installed fonts.
✔ Suggestion
Please update the new Whiteboard text editor UI so that:
Custom/user-installed fonts load correctly (same behavior as the old UI)
Font picker remains consistent across UI variants
A regression check is added to ensure custom fonts aren’t dropped during UI transitions
Custom fonts are an essential part of many users’ workflows, so ensuring parity between the old and new UI would greatly improve the experience.
Screenshots or screen recordings can be shared if needed.
Thank you!
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Youngji Kim
shared this idea
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Update:
I would like to clarify the issue with more precision.At this time, only the fonts installed under iOS Fonts > My Fonts are not appearing in Goodnotes.
Other built-in or app-provided fonts still appear normally, but the fonts that users have installed at the system level:Do not show up in the font list
Do not appear in the “My Fonts” section
Cannot be searched by name
Are treated as if they are not installed at all
This affects only user-installed system fonts.
Everything under iOS Fonts > My Fonts has become inaccessible inside Goodnotes.Previously:
Old UI → My Fonts worked
New UI (Whiteboard) → My Fonts did not show
Now:
Fonts installed in My Fonts do not appear anywhere in Goodnotes, regardless of UI version.
This is a critical regression for users who rely on custom/brand/multilingual fonts installed at the system level.
I respectfully request clarification on whether:
The removal of My Fonts support was intentional, or
If this is an unexpected issue that will be addressed.
Restoring access to fonts in My Fonts would significantly improve the usability and flexibility of Goodnotes for many users.
Thank you for reviewing this.