downloading problem
Hello!I am a GoodNotes loyal user from Guangzhou,China. I want to report some BUGs to you.
I personally use GoodNotes4(GoodNotes5 upgrade version).It happens more and more now that the icons show that files are downloading and i can’t open them when I need them urgently(picture below). I don’t know the reason why they are keep downloading files when I do not do anything. Since I use GoodNotes on my iPad which don’t have Cellular network, I find this bug really annoying. I sincerely hope you can improve it.
plus: I don’t want to upgrade to GoodNotes 5 since I consider GoodNotes 4 more elegant and simple. I will consider using GoodNotes 5 if the app developers give me more freedom and I am able to turn off the unnecessary functions in GoodNotes 5.
plus plus: I really hope you can fix the problem, I really don’t want to give GoodNotes up and start using other apps such as Notability.
yours
Bear
Hi Bear, sorry to hear about the issue. Would you please send the problem report to support@goodnotes.com as well? Our support team will help you with that as soon as possible.